Get in Touch
If you would like to get in contact with a member of the Family Mosaic sales team, please use one of the contact methods provided below. Alternatively have a look at our Frequently Asked Questions page for more information.
Top 5 FAQs
What is Shared Ownership and how does it work?
Shared Ownership gives you the opportunity to buy a share in a home of your own, and pay a subsidised rent on the share you do not own.
You normally start by buying between 25% and 75% of the full value, and you may, if you wish, buy further shares until you eventually own outright.
You need to raise a mortgage to purchase your share. If you have a large deposit or equity from the sale of a property, this can also be used towards purchasing your share.
We sell new build and occasionally refurbished properties, and we also refer buyers to existing shared owners who are ready to sell their share to a new buyer.
Who can apply for Shared Ownership?
Anyone who cannot afford to buy a suitable home on the open market, but who meets the general eligibility criteria and can afford to sustain the costs related to Family Mosaic schemes can apply.
As well as our priority groups, namely social tenants, MoD personnel and those home seekers identified as priority by their Local Authority, we also accept applications from other first-time buyers, this includes:
People living with parents / relatives
People living in private rented accommodation
People who need to move for work reasons
Homeless people or those living in temporary accommodation
What are the costs involved with buying a Shared Ownership property?
To buy you will need to be able to cover the cost of the mortgage valuation or survey, legal fees, and stamp duty (if applicable). You will need access to at least £3,500 to £4,500 in savings. In most cases buying a home involves paying a mortgage deposit, which is in addition to the £3,500 to £4,500 needed to cover the costs of buying. The amount of the deposit required will depend on the mortgage provider you chose, the terms of the mortgage and your credit rating.
Every month, you will need to make the following payments:
Your mortgage repayment, which you make to the lender
Your rent, which is set at a low rate to help make your home affordable. You pay your rent to your housing provider, based on the share of equity that you are yet to buy
If you buy a flat (or house on an estate with shared areas), you will also pay a service charge for maintenance and upkeep of these common parts
I meet the Shared Ownership eligibility criteria, what happens next?
Your next step is to start looking for a home. If you see a property listed that you think you might be interested in, you can register your interest in the property via the website or use the contact details in the listing to arrange a viewing. The contact person will be able to answer any questions you may have about the property.
Can I buy my share with cash only for Shared Ownership?
To buy through Shared Ownership you will need to do what is known as 'maximise your affordability'. What this means is that you will be required to take out a mortgage in addition to any deposit you may have. Even if you can afford to buy the minimum share of the property in cash, you will still be required to take out a mortgage. The rule may be waived for people who can't get a mortgage due to age or disability.
Contact Family Mosaic by Email
- Sales: email@example.com
- Resident Sales: firstname.lastname@example.org
- Staircasing: email@example.com
- Land Enquiries: firstname.lastname@example.org
Contact Family Mosaic by Telephone
- Sales: 020 7089 1315
- Resales: 020 3478 9875
- Staircasing: 020 3478 9875
- Social Homebuy: 020 3478 9875
Contact Family Mosaic by Post
Sales and Marketing at Family Mosaic
Albion House, 20 Queen Elizabeth Street